Automation / Support
Answer customers 24/7. Without hiring.
An AI agent answers common questions on your website, email and WhatsApp, and hands the tricky ones to your team.
Book free audit ↗Example workflow
Live- 01Customer asks
- 02AI checks your docs
- 03Answers instantly
- 04Hands off if unsure
- 05Logged for your team
The problem
Your team answers the same questions every day.
Sound familiar? This is the part we automate first.
- 01Same questions, all day
- 02Customers wait overnight
- 03Order-status emails pile up
What we automate
What we automate in support.
Start with one. We build it, test it on your real data and hand it over working.
- 01
Website chat agent
An AI agent on your website answers common questions.
- 02
WhatsApp replies
Customers get answers on WhatsApp, day or night.
- 03
Email triage
Emails sorted, tagged and answered where possible.
- 04
Order status lookups
Customers check their order status without waiting.
- 05
Ticket routing
Tricky questions go to the right person on your team.
- 06
Human handoff
One message and a human takes over the conversation.
Example workflow
How the workflow runs.
One example of how this runs for a small team. We adapt every step to your tools.
- 01
Customer asks
A customer asks on your website, email or WhatsApp.
- 02
AI checks your docs
AI looks up the answer in your approved info.
- 03
Answers instantly
The customer gets a clear answer in seconds.
- 04
Hands off if unsure
If it isn't sure, it hands off to your team.
- 05
Logged for your team
Every conversation is saved for your team to review.
See it working
See it working.
A short demo with sample data. Same workflow we would build for you.
Demo · Support
AI support agent
- Before
- Same questions, every day
- After
- Answered 24/7 on website and WhatsApp
Integrations
Works with the tools you use.
Don't see yours? We check it in the free audit.
- Gmail
- Zendesk
- Intercom
- Shopify
- Slack
FAQ
Questions, answered.
Anything else? Ask us in the free audit.
Will it make things up?
It only answers from your approved information. If it doesn't know, it hands off.
Can customers reach a human?
Always. One message and your team takes over.
Which languages?
Most common languages, including English and German.
Find your first automation in 30 minutes.
Free audit. Fixed quote after. No surprises.
Book free audit ↗